Refund and cancellation policy

The 7-day build costs $1,500, paid upfront. If you cancel, here's what you get back:

• Before you approve the Day 1 spec: full refund. This includes the case where we agree, on the call or on Day 1, that your idea doesn't fit.
• After you approve the spec, before delivery: 75% refund. The other 25% covers the planning and spec work. You keep the approved spec and all the code written so far.
• After delivery on Day 7: no refund. If something in the approved spec doesn't work as described, we fix it at no cost (see below).

If we miss the Day 7 launch for reasons on our side, you choose: we keep working at no extra cost until the approved spec is delivered, or you cancel and get a full refund. Delays while we wait for your feedback or access don't count.

Tell us within 14 days of delivery if a feature in the approved spec doesn't work as described, and we'll fix it at no extra cost. Changes and new features beyond the spec are a follow-up sprint, not a fix.

Each sprint has a written scope and a fixed price, paid upfront. The same rules apply: a full refund before you approve the sprint plan, 75% after approval and before delivery, and no refund after delivery.

• You can cancel anytime, from your account or by emailing us. Your plan won't renew, and you keep access until the end of the period you've paid for.
• If you're not happy, ask within 14 days of your first payment and we'll refund it in full.
• After that, we don't refund partial months or years, or renewals that weren't cancelled in time. Cancel before your renewal date to avoid the next charge.
• Free products, such as Quran, have no charges and nothing to refund.

Email hello@imenu.ai from the address you ordered with, and include your receipt number. We confirm within one working day.

Approved refunds go back to your original payment method within 5 working days. Your bank may take another 5 to 10 working days to show it.

If you think a charge is wrong, contact us first. We'll look into it straight away, and it's usually faster than a chargeback through your bank.